Freemium

Freemium

Freemium

Travel

Travel

Travel

Mobile design

Mobile design

Mobile design

eSIMs for In-bound travellers

Revolutionising connectivity for travel in the UK

At EE, I led the design team within our Co-Create initiative to develop a seamless eSIM experience for inbound travellers. By leveraging user research insight and the latest eSIM technology, we created a freemium model integrated with our "Instant Connect" service, enabling travellers to easily activate and manage their connectivity. Our testing revealed that 70% of users appreciated the simplicity of the eSIM setup, highlighting its potential to transform how travellers stay connected during their journeys.

Design impact

Design impact

New revenue stream

The eSIM solution introduces a new revenue stream through freemium offerings and premium upgrades, significantly enhancing profitability.

New revenue stream

The eSIM solution introduces a new revenue stream through freemium offerings and premium upgrades, significantly enhancing profitability.

New revenue stream

The eSIM solution introduces a new revenue stream through freemium offerings and premium upgrades, significantly enhancing profitability.

Market share expension

With the inbound travel market valued at over £2 million per year, the eSIM offering positions EE to capture a significant share of this growing market.

Market share expension

With the inbound travel market valued at over £2 million per year, the eSIM offering positions EE to capture a significant share of this growing market.

Market share expension

With the inbound travel market valued at over £2 million per year, the eSIM offering positions EE to capture a significant share of this growing market.

Improved brand perception

The innovative eSIM solution positions EE as a leader in connectivity, enhancing the brand’s reputation among international travellers.

Improved brand perception

The innovative eSIM solution positions EE as a leader in connectivity, enhancing the brand’s reputation among international travellers.

Improved brand perception

The innovative eSIM solution positions EE as a leader in connectivity, enhancing the brand’s reputation among international travellers.

© Suraj Soren Design 2024

© Suraj Soren Design 2024

© Suraj Soren Design 2024